How to Eliminate Data Silos: Automating SaaS Integrations with Workato

Feb 24, 2025By Sundaresh Ramanathan

Are Your Business Systems Communicating Effectively?

In today’s digital business environment, organizations rely on multiple SaaS applications to manage their operations. Salesforce for customer relationship management (CRM), NetSuite for financial processes, and ServiceNow for IT service management—each of these platforms serves a critical function. However, when these systems do not communicate effectively, they create data silos that hinder efficiency and decision-making. Disconnected systems lead to several challenges:

  • Inefficiencies caused by manual data entry and transfers
  • Delays in reporting and decision-making due to outdated or inaccessible information
  • Employee frustration from redundant administrative work

These inefficiencies increase costs, reduce productivity, and ultimately affect customer satisfaction. Organizations need a seamless, automated way to integrate their systems.

woman and man sitting in front of monitor

The Problem: The Hidden Cost of Data Silos

Data silos do more than slow down operations; they introduce financial and operational risks. Research indicates that:

  • Employees spend up to 30% of their time switching between disconnected applications
  • 70% of data integration projects fail due to complexity and lack of IT resources
  • Decision-making is delayed by 60% when teams rely on manual data processing

Sales teams should not need to manually request invoice updates from finance. IT teams should not have to spend weeks on custom integrations for every new tool. Organizations need a modern, scalable approach to system integration.

team meeting

The Solution: Workato – No-Code SaaS Integration at Scale

Workato is a low-code/no-code automation platform that enables organizations to:

  • Seamlessly integrate SaaS applications such as Salesforce, NetSuite, and ServiceNow
  • Eliminate manual data transfers through automated workflows (called Recipes)
  • Reduce reliance on IT teams, allowing business users to create integrations independently

Unlike traditional integration methods, which can take weeks or months to develop, Workato allows organizations to:

  • Establish integrations within hours
  • Leverage pre-built connectors for over 1,000 applications
  • Implement AI-powered workflows for intelligent automation
business growth

Imagine This: Automating Lead-to-Cash Workflows

Consider your organization is using Salesforce (CRM), NetSuite (Finance), and ServiceNow (ITSM) to manage customer relationships, financial transactions, and IT service requests.

Without Automation:

With Workato:

Automation with Workato reduces manual errors, accelerates sales cycles, and enhances collaboration across departments.

Why Workato? Key Benefits

  • No-Code Integration: Business users can create and manage workflows without IT involvement
  • AI-Powered Automation: Automate complex processes and improve efficiency
  • Enterprise-Grade Security: Compliant with SOC 2, HIPAA, and GDPR standards
  • Scalability: Supports seamless integration across multiple applications as businesses grow

Taking the Next Step

Data silos are a significant barrier to efficiency and growth, but they do not have to be. With Workato, organizations can integrate their business systems, reduce manual workloads, and enhance overall operational performance.

To learn more about how Workato can help streamline your operations, schedule a consultation today.